Portfolio Detail
Graphix Media
Customer Relationship & Support Portal
Category: Software
Multi-channel support ticket system, Customer communication tracking, SLA and response time automation, Custom feedback forms, Knowledge base integration, Analytics dashboard for agents, Role-based ad...
6
weeks Project DurationSoftware Visuals
Overview
- Multi-channel support ticket system
- Customer communication tracking
- SLA and response time automation
- Custom feedback forms
- Knowledge base integration
- Analytics dashboard for agents
- Role-based admin and team access
- Email/SMS notification system
- Complaint prioritization filters
- Secure customer data management
Website Features
Responsive Design
Fully optimized for all screen sizes – desktop, tablet, and mobile – for a seamless experience.
Fast Load Speed
Optimized performance for quick page load time and better engagement.
User-Friendly
Intuitive layout and clear menu structure for effortless browsing.
Informative Content
Well-structured, clear, and climate-focused content to inform and engage users.
SEO Optimized
Best practices in place for higher visibility on search engines.
Secure Website
HTTPS encryption ensures user data is protected at all times.
Analytics Ready
Integrated analytics tools help monitor and improve user experience.
Accessibility
Designed with accessibility standards in mind to support inclusive browsing.
