Portfolio Detail
Graphix Media
Complaint Management
Category: Software
User-friendly complaint submission form, Role-based login (Admin, Department, User), Unique complaint ID generation, Complaint category and priority selection, Real-time status tracking (Open, In Prog...
6
weeks Project DurationSoftware Visuals
Overview
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User-friendly complaint submission form
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Role-based login (Admin, Department, User)
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Unique complaint ID generation
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Complaint category and priority selection
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Real-time status tracking (Open, In Progress, Resolved, Closed)
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Email notifications on complaint updates
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Admin dashboard with complaint statistics
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Escalation system for unresolved complaints
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Document and image upload support
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Activity log and complaint history
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Data export in Excel/PDF format
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Mobile-responsive interface
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Secure login and data protection
Website Features
Responsive Design
Fully optimized for all screen sizes – desktop, tablet, and mobile – for a seamless experience.
Fast Load Speed
Optimized performance for quick page load time and better engagement.
User-Friendly
Intuitive layout and clear menu structure for effortless browsing.
Informative Content
Well-structured, clear, and climate-focused content to inform and engage users.
SEO Optimized
Best practices in place for higher visibility on search engines.
Secure Website
HTTPS encryption ensures user data is protected at all times.
Analytics Ready
Integrated analytics tools help monitor and improve user experience.
Accessibility
Designed with accessibility standards in mind to support inclusive browsing.
