Casestudy Detail

We developed a streamlined mobile app for the auto and vehicle service sector, enabling users to book services, track progress, and access records conveniently. The app enhances customer satisfaction through real-time updates, loyalty rewards, and a user-centric interface.

• Easy Service Booking with Minimal Steps

• Real-Time Slot Availability & Confirmation

• Service Tracking with Live Notifications

• Service History & Invoice Access for Transparency

• Ratings & Reviews System for Customer Feedback

• Special Offers & Loyalty Rewards Integration

• User-Friendly UI Optimized for Android & iOS

• Secure Login and Profile Management

• Admin Dashboard for Service Center Management

• Scalable Architecture for Future Features and Expansion

• Simplified vehicle service booking and management for users

• Improved customer trust with transparent tracking and history access

• Increased repeat visits through reward programs and special offers

• Enhanced service center efficiency with real-time slot control

• Delivered a fast, reliable, and modern app tailored for automotive users

• Data Accuracy & Migration:
  Challenge: Converting old paper-based student records into the digital format.
  Solution: Designed a custom data import tool with validation and cleanup processes.
• Multi-Level Access Control:
  Challenge: Avoid data overlap or unauthorized edits by users.
  Solution: Built a robust role-permission matrix system to segregate user capabilities.
• Result Processing Delays:
  Challenge: Manual calculation and error-prone result entries.
  Solution: Developed an automated grade calculation engine with real-time preview and bulk upload.
• Remote Coordination with Staff:
  Challenge: Training university staff remotely during initial rollout.
  Solution: Provided video tutorials, PDF user guides, and live remote sessions to ease the transition.